Your Privacy Matters
Privacy Policy.
A plain-English look at what we collect and how we use it.
Last Updated: April 19, 2026
1. Who We Are
Clean Way Junk Removal (“we,” “us,” “our”) is a small, owner-operated junk removal business serving the Niagara Region. We respect your privacy and only collect the information needed to quote and complete your job.
2. What We Collect
When you request a quote or book a service, we may collect:
- Your name
- Phone number
- Email address
- Pickup address
- Photos of the items you'd like removed (if you send them)
- Any details you share about the job
We do not run customer accounts, so there are no passwords or login records to protect.
3. How We Use Your Information
- To give you an accurate quote
- To schedule and complete your pickup
- To contact you about your booking (call, text, or email)
- To send a receipt or follow up after the job
We don't send marketing blasts. If we ever do, you'll have a clear way to opt out.
4. How We Collect It
Most information comes straight from you — through our contact form, phone calls, texts, or email. Our website may use basic cookies for site analytics and to keep the contact form working. You can turn cookies off in your browser at any time.
5. Sharing Your Information
We do not sell, rent, or trade your information. We only share it when absolutely necessary, such as:
- With a payment processor if you pay by card
- With the website/hosting tools we use to run this site
- If required by law
Phone numbers collected for SMS or text messaging will never be shared with third parties for marketing.
6. Keeping Your Data Safe
We take reasonable steps to protect the information you send us. No system on the internet is 100% secure, but we keep records only as long as we need to complete your job and meet our legal obligations.
7. Your Rights
You can always ask us to:
- See what information we have about you
- Correct anything that's wrong
- Delete your information (unless we're required to keep it)
8. Updates to This Policy
We may update this page from time to time. The “Last Updated” date above will always reflect the most recent version.
9. Contact
Questions about this policy? Reach out any time:
Email: cleanwayjunk@gmail.com
Phone: 905-380-1020
Service Area: Niagara Region, Canada